Privacy Policy

Introduction

TS Install Group LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance installation services in Huntsville and North Alabama.

Information We Collect

Personal Information

When you contact us or request our services, we may collect:

• Name and contact information (email address, phone number)
• Service address and location
• Details about your appliance installation needs
• Communication records and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our appliance installation services
• Respond to your inquiries and schedule service appointments
• Send you service confirmations, updates, and follow-ups
• Communicate about promotions, services, and company news (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations
• Business partners (such as Lowe's) for coordinating installation services
• Legal authorities when required by law or to protect our rights

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve site performance and functionality

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: